At North Shore Eye Health and Wellness, our staff is friendly and professional. Our commitment is to provide exceptional customer service to all of our patients. We take pride in our personalized care and strive to spend the necessary time with each patient to ensure a comfortable experience.
Office Manager, CPO
It is a privilege to have Lori under our roof. Lori's background includes over 35 years of hands-on experience in both retail optical and private practice. Certified as a ParaOptometric Technician, her customer service background is unmatched. From lens manufacturing to ocular specialty testing, back to frame styling, she truly has a full- scopeoutlook and training. Patient care has always been her passion and she brings that mindset to her role as an Office Manager at North Shore Eye.
Her true passion lies in the Vision Therapy successes she has experienced since her start with North Shore Eye. We have heard giggles coming from the vision therapy room as she helps a new patient "get the wiggles out" and she genuinely values the rewards of watching each patient have a life-changing experience within our vision therapy program.
Lori relocated to the area in 2016 to be closer to her children and grandchildren.
In her downtime, she values spending quality time with family and her big black dog and walking on the sunny side of the street. She loves art, music, and travel. Her personal mission in life is to welcome each day with a smile, a positive attitude, and an open mind.
Lead Optician, ABO-C
We are excited to have Nichole as our lead Optician for the practice. She has over 15 years of experience in the optical field with backgrounds in all levels of operations. Her passion is for the art of Opticianry and she is Board Certified in her craft. She brings a wealth of Optical knowledge to our office, priding herself in technical frame repairs and adjustments. Her passion is finding the perfect frame and lens combination to meet her patient's medical and aesthetic needs.
Nichole's favorite hobby is simply being a Mom to her children and spending quality time with them all. She also enjoys cooking and baking, which is a valuable skill to bring into any office setting!
ParaOptometric Technician, Eyelid Hygienist, CPO
Cathy came to the Optical field after 13 years as a licensed Cosmetologist, looking for a way to join the medical field. Her background as a cosmetologist helped her to quickly earn her Paraoptometric Certification and become a skilled Eyelid Hygienist. Cathy enjoys performing diagnostic and therapeutic services as directed by our doctors, in particular, assisting with advanced dry eye therapies.
In her free time, Cathy enjoys her role as a mother of her two children and exploring all that the local area has to offer with friends and family.
Patient Care Coordinator
Shelby grew up in Madison, WI, and attended undergrad at UW-Eau Claire. After earning a history degree, she moved to the Milwaukee area. She is excited to be part of a growing practice with real community focus, and is looking forward to expanding her optometric knowledge. When she is not working, Shelby enjoys reading fiction with a cat on her lap, fervently volunteering at the Cedarburg Art Museum, and planning her next international trip; which she is always taking travel suggestions for!