At North Shore Eye Health and Wellness, our staff is friendly and professional. Our commitment is to provide exceptional customer service to all of our patients. We take pride in our personalized care and strive to spend the necessary time with each patient to ensure a comfortable experience.
Office Manager, CPO
It is a privilege to have Lori under our roof. Lori's background includes over 35 years of hands-on experience in both retail optical and private practice. Certified as a ParaOptometric Technician, her customer service background is unmatched. From lens manufacturing to ocular specialty testing, back to frame styling, she truly has a full- scopeoutlook and training. Patient care has always been her passion and she brings that mindset to her role as an Office Manager at North Shore Eye.
Her true passion lies in the Vision Therapy successes she has experienced since her start with North Shore Eye. We have heard giggles coming from the vision therapy room as she helps a new patient "get the wiggles out" and she genuinely values the rewards of watching each patient have a life-changing experience within our vision therapy program.
Lori relocated to the area in 2016 to be closer to her children and grandchildren.
In her downtime, she values spending quality time with family and her big black dog and walking on the sunny side of the street. She loves art, music, and travel. Her personal mission in life is to welcome each day with a smile, a positive attitude, and an open mind.
Lead Optician, ABO-C
We are excited to have Nichole as our lead Optician for the practice. She has over 15 years of experience in the optical field with backgrounds in all levels of operations. Her passion is for the art of Opticianry and she is Board Certified in her craft. She brings a wealth of Optical knowledge to our office, priding herself in technical frame repairs and adjustments. Her passion is finding the perfect frame and lens combination to meet her patient's medical and aesthetic needs.
Nichole's favorite hobby is simply being a Mom to her children and spending quality time with them all. She also enjoys cooking and baking, which is a valuable skill to bring into any office setting!
After earning a degree in Information Technology, Valerie worked for several years in the fields of education and technology. She is excited to bring her love of learning and science into the optical field, where there is always something new to discover when it comes to providing patients with innovative solutions to their eyewear needs. Valerie enjoys the challenge of combining patients' unique styles with the latest technological and scientific advances to help them look and feel their best.
In her down time Valerie is often found studying the art of Opticianry with a goal to gain her ABO certification.
In her free time, Valerie enjoys writing, martial arts, and spending time with her husband and their dog.
Patient Care Coordinator
We are very pleased to welcome Alexandra to the practice! Alexandra comes to us with a background in graphic design. After spending time being a stay-at-home mom for her 4 wonderful children she has been very excited to be in a profession where she can help people. Her warm and welcoming personality is perfect for our front desk making every patient feel comfortable as she provides for an enjoyable experience at North Shore Eye.
Family being a priority Alexandra loves spending time with her kids. She loves to do activities outside being adventurous! And of course, taking care of her big baby, Ginger. Her first dog!
ParaOptometric Technician, Eyelid Hygienist, CPO
Our lead technician, Cathy joined North Shore Eye Health and Wellness after 13 years as a licensed Cosmetologist, looking for a way to join the medical field. Her background as a cosmetologist helped her to quickly earn her Paraoptometric Certification and become a skilled Eyelid Hygienist. Cathy enjoys performing diagnostic and therapeutic services as directed by our doctors assisting with advanced dry eye therapies.
In her free time, Cathy enjoys her role as a wife and mother of her two children and exploring all that the local area has to offer with friends and family.
Paraoptometric Technician, Eyelid Hygienist, CPO
Shelby is one of our very passionate techs! Shelby grew up in Madison, WI and earned an undergraduate degree in history at UW- Eau Claire. After moving to the Milwaukee area, Shelby became infatuated with the eye care industry and worked with us as patient service coordinator before being drawn into the exuberant life of a paraoptometric. She is excited to be part of a growing practice with real community focus and is always looking forward to expanding her optometric knowledge.
When she is not working, Shelby enjoys reading fiction with a cat on her lap, and planning her next international trip; which she is always taking travel suggestions for!
ParaOptometric Technician, Eyelid Hygienist, Pre-Optometry student
Anna grew up in Port Washington, WI and earned her degree in Biological Sciences from the University of Wisconsin-Milwaukee. Her passion for eye care grew during college while volunteering with Prevent Blindness and Vision Forward. Anna plans to take the amazing experiences and skills she as gained while working at North Shore Eye Health and Wellness with her onto Optometry school. Outside of work, you can find her exploring Milwaukee with friends and in the winter months, she enjoys skiing with her family.