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Ask Dr. Ross

Meet the Staff

At North Shore Eye Health and Wellness, our staff is friendly and professional. Our commitment is to provide exceptional customer service to all of our patients. We take pride in our personalized care and strive to spend the necessary time with each patient to ensure a comfortable experience.

Julie "Jules" Kohler, COA, ABO --- Office Manager

We are honored to have Jules as our Office Manager at North Shore Eye Health and Wellness. Serving the eye care needs of Ozaukee County and the surrounding area 2002, Jules has a vast array of knowledge and experience. Her expertise, clinical knowledge, and outgoing personality fits perfectly with our mission and goal of providing the best eye health care to all of our patients.

Growing up in Menomonee Falls, she attended Marian University for Nursing. Upon completion of College, Jules became interested in clinical eye care and gained experience in the field within hospital and private practice settings. During her established career, Jules has completed and maintained credentials as a Certified Ophthalmic Assistant (COA) as well as a Board Certified Optician (ABO), highlighting her Clinical acumen as well as Optical expertise. Jules also maintains a certificate within the field of Low Vision Rehabilitation. Currently, Jules is working towards attaining Master Optician Status, demonstrating her belief in life-long education.

Jules, her husband Chris, and son Marco volunteer and stay extremely active. They enjoy swimming and camping along with assisting numerous organizations as well as volunteering and membership with the Boy Scouts of America. She is excited to be a leading member of the North Shore Eye Health and Wellness Team, and cannot wait to assist our patients in creating a truly unique eye care experience.

Lori Post -- Lead Optometric Technician

It is a privilege to have Lori Post under our roof. Lori's background includes over 20 years of hands on experience in both retail optical and private practice. Her customer service background is unmatched. From lens manufacturing, to ocular specialty testing, back to frame styling, she truly has a full-scope outlook and training.

Lori and her husband, Gerry, relocated to the area from Weyauwega, WI to be closer to their children. Her claim to fame is being a survivor of the great train derailment of 1996, which displaced the residents of that small community for 21 days.

In her down time she values spending quality time with family and friends, her big black dog, and walking on the sunny side of the street. She loves art, music and travel. Her personal mission in life is to welcome each day with a smile, a positive attitude and an open mind.

Rachel White, BS --- Patient Care Coordinator

We are lucky to have Rachel within our family! Well connected to the local area, Rachel was born in West Bend, went to elementary and middle school at First Immanuel in Cedarburg, and attended High School in Grafton. In the Spring of 2015, Rachel graduated from the University of Wisconsin - Green Bay, with a Bachelor of Science in Human Biology and a minor in German. Sprechen sie Deutsch? Following her undergraduate work, she went on to complete Master's degree in Public Health Administration at Loyola University Chicago.

Rachel is a key part of our team as our patient care coordinator. She enjoys reading, watching and playing sports, swimming, and spending time with friends & family.

Rebecca Jahn, ABO-C --- Optician, Optometric Technician

Rebecca Jahn is an ABO certified optician who has been in the industry since 2005. She attended the Opticianry Sciences program at Milwaukee Area Technical College, graduating in 2006 at the top of her class. After completing college, she had the honor of sitting on the advisory board of Opticianry Sciences for MATC, helping restructure the program in 2011. Since then, she has worked locally, fine tuning her optical skills while offering friendly customer service to every patient she encounters.

As a child, Rebecca called Milwaukee home, until moving to Mequon in her high school years. She now lives in beautiful Port Washington with her fiancé Mike and young daughter Jaylee, who is the light of her life. Optical is her passion but Rebecca also loves cooking, crafting, playing fantasy football, and grilling every chance she gets. Her free time is filled with lots of time outdoors, spending quality time with her family and friends and going to see Brewers, Chinooks, and Admirals games.

Amanda Byrnes ---  Optometric Technician


Amanda, also know to our patients as Mandy, joined our practice in 2018. Our patients are lucky to have her

as their advocate! Mandy's past experience in the retail optical industry drove her to pursue a career in the field.  Her areas of clinical interest revolve around patient care procedures such as BlephEx Microexfoliation, LipiFlow Thermal Pulsation, and Specialty Contact lenses.  She is driven to excel and is seeking certifcation as a ParaOptometric Assistant.

Mandy relocated from the Oshkosh area to Ozaukee County. Outside of work, she loves spending time with her 2 kids, her daughter Makaya and son Amari. She likes staying active with travel and photography. 

Contact Us

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Hours of Operaton

Our Regular Schedule

Cedarburg Office


8:00 am-5:00 pm


10:00 am-7:00 pm


8:00 am-5:00 pm


10:00 am-7:00 pm


Call ahead by appointment