Ask Dr. Ross

Meet the Staff

At North Shore Eye Health and Wellness, our staff is friendly and professional. Our commitment is to provide exceptional customer service to all of our patients. We take pride in our personalized care and strive to spend the necessary time with each patient to ensure a comfortable experience.

Lori Post -- Office Manager

It is a privilege to have Lori Post under our roof. Lori's background includes over 20 years of hands on experience in both retail optical and private practice. Her customer service background is unmatched. From lens manufacturing, to ocular specialty testing, back to frame styling, she truly has a full-scope outlook and training.

Lori and her husband, Gerry, relocated to the area from Weyauwega, WI to be closer to their children. Her claim to fame is being a survivor of the great train derailment of 1996, which displaced the residents of that small community for 21 days.

In her down time she values spending quality time with family and friends, her big black dog, and walking on the sunny side of the street. She loves art, music and travel. Her personal mission in life is to welcome each day with a smile, a positive attitude and an open mind.

Amanda Byrnes ---  Lead Optometric Technician


Amanda, also know to our patients as Mandy, joined our practice in 2018. Our patients are lucky to have her.

as their advocate! Mandy's past experience in the retail optical industry drove her to pursue a career in the field.  Her areas of clinical interest revolve around patient care procedures such as BlephEx Microexfoliation, LipiFlow Thermal Pulsation, and Specialty Contact lenses.  She is driven to excel and is seeking certifcation as a ParaOptometric Assistant.

Mandy relocated from the Oshkosh area to Ozaukee County. Outside of work, she loves spending time with her 2 kids, her daughter Makaya and son Amari. She likes staying active with travel and photography. 

Contact Us

We look forward to hearing from you.


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Hours of Operaton

Our Regular Schedule

Cedarburg Office


8:00 am-5:00 pm


10:00 am-7:00 pm


8:00 am-5:00 pm


10:00 am-7:00 pm


9:00 AM-3:00 PM